Shipping policy
Processing Time
Orders placed before 5:00 PM (EST) on a business day begin processing the same day; orders placed after that are processed the next business day. Processing takes 1–5 business days.
Delivery Times
- United States: 7–15 business days after processing
Delivery times are estimates and may vary due to courier handling or seasonal demand.
Shipping Destinations
We ship only within the United States.
Shipping Rates
- Free standard shipping on all orders within the United States ($0.00), with no minimum order value
Tracking
Once your order ships, you'll receive an email with a tracking number and a link to follow your delivery.
Delays & Lost Packages
- Please allow extra time during holidays or global shipping disruptions.
- If your order is significantly delayed, or marked as delivered but not received, contact us within 7 days of the expected delivery date and we'll investigate with the courier.
Wrong Address
Please check your shipping address carefully at checkout. Email us right away if you spot an error. Once an order has shipped we may be unable to change the address.
Questions?
Harper & Cain
Operated by: Sharon Group LLC
Business Address: 30 N Gould St, STE R, Sheridan, WY 82801, United States
Email: customersupport@harperandcain.com
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)